FAQ
Why is my canvas output larger/smaller than expected?
When you set width: 1920 and height: 1080, you might expect a canvas with exactly 1920×1080 pixels, but instead get a canvas with 3840×2160 pixels (or 2400×1350 pixels on some devices).
This is the expected behavior, not a bug.
Understanding Canvas Dimensions
The width and height options set the CSS display size, not the internal pixel dimensions.
Formula:
Canvas pixel width = width × scale
Canvas pixel height = height × scaleDefault behavior:
By default, scale = window.devicePixelRatio:
- On standard displays:
scale = 1 - On Retina/high-DPI displays:
scale = 2 - On some displays:
scale = 1.25,1.5, etc.
This produces high-quality images for high-DPI screens.
Example
// On a Retina display (devicePixelRatio = 2):
html2canvas(element, {
width: 1920,
height: 1080
});
// Results in:
// - Canvas CSS display size: 1920px × 1080px
// - Canvas internal resolution: 3840px × 2160px
// - Canvas HTML: <canvas width="3840" height="2160" style="width: 1920px; height: 1080px;">Solution
If you want exact pixel dimensions, set scale: 1:
html2canvas(element, {
width: 1920,
height: 1080,
scale: 1 // Now canvas will be exactly 1920×1080 pixels
});When to use scale: 1 vs default scale?
| Use Case | Recommended Setting | Reason |
|---|---|---|
| Need exact output dimensions | scale: 1 | Predictable file size and dimensions |
| High-quality screenshots | Default (scale = devicePixelRatio) | Better quality on high-DPI displays |
| Smaller file size | scale: 1 | Lower resolution = smaller file |
| Print quality | scale: 2 or higher | Higher DPI for better print quality |
Why aren't my images rendered?
html2canvas-pro cannot bypass content policy restrictions set by your browser. Drawing images from outside the origin of the current page will taint the canvas they are drawn on. Once the canvas is tainted, it can no longer be read. Therefore, html2canvas-pro checks whether an image would taint the canvas before drawing it. If you have set the allowTaintoption to false, it will skip the image.
If you wish to load images that reside outside of your page's origin, you can use a proxy to load them.
Why is the produced canvas empty or cut off halfway through?
Make sure the canvas element doesn't exceed browser limits for canvas dimensions, or use the window configuration options to set a custom window size based on the element:
import html2canvas from 'html2canvas-pro';
await html2canvas(element, {
windowWidth: element.scrollWidth,
windowHeight: element.scrollHeight
});Window limits vary by browser, operating system, and system hardware.
Chrome
Maximum height/width: 32,767 pixels Maximum area: 268,435,456 pixels (e.g., 16,384 x 16,384)
Firefox
Maximum height/width: 32,767 pixels Maximum area: 472,907,776 pixels (e.g., 22,528 x 20,992)
iOS
The maximum size for a canvas element is 3 megapixels for devices with less than 256 MB RAM and 5 megapixels for devices with greater or equal than 256 MB RAM
Why doesn't CSS property X render correctly or only partially?
Each CSS property must be manually implemented to render correctly, so html2canvas-pro will never have full CSS support. The library strives to support the most commonly used CSS properties as far as possible. If a CSS property is missing or incomplete and you believe it should be included, create a test case and file an issue.
How do I get html2canvas-pro to work in a browser extension?
You should not use html2canvas-pro inside a browser extension. Most browsers provide native APIs for capturing screenshots from tabs within extensions. See Chrome and Firefox for details.
